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Reports To: Guest Services Manager, Rooms Director. Resolve guest complaints; assist guests with all inquiries in connection with hotel services, in-house events, directions, local attractions, check cashing, safety boxes, etc.
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Guest Services Agent, Lodge Kohler. Join our guest services team — the heartbeat of our business and the warmth our guests remember long after their stay. Identifying guest and room number, analyze the logistics and the most efficient procedures of bringing luggage to guest's room Miscellaneous deliveries required by guest or hotel staff.
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The Guest Service Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
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Ensures the efficient operation of the guest services location during assigned shift and in the absence of the Lodging managers by performing the following duties; accepting reservations, registering guests, assigning rooms, issuing keys, calculating and posting all charges to guests’ account, presenting statements, collecting payments, and operating/using computers to maintain records.
Full-timeExpandApply NowActive JobUpdated 8 days ago - UpvoteDownvoteShare Job
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In offering a warm welcome to our hotel/resort, the Guest Services Agent assists with the unloading of guest’s luggage and provides a source of knowledge for the guest for everything about the hotel, its amenities, and the local area as they assist the guest to their room.
Full-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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La Quinta by Wyndham is now seeking a Guest Services Agent to join our team at the La Quinta by Wyndham Las Vegas - Summerlin Tech Cntr location in Las Vegas , Nevada. Guest Services Agent.
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Communicates within the Guest Services and CEC team upcoming events which could impact our hotels and/or our guests. Assists guest with Engineering, Valet, Front Desk, Security, Bell Desk and Housekeeping requests without transfer.
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Perform in a pleasant, professional, and efficient manner, a combination of duties related mainly to guests needs, including but not limited to; registration, checkout and cashiering thereby contributing to an overall pleasant and positive guest experience.
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Answer guest inquires about hotel service, facilities and hours of operation. Guest Service Agents must possess a positive and upbeat personality with a desire to deliver outstanding customer service to our guests.
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Guest Services Agent will be required to work varying schedules as dictated by the business needs of the hotel. If the Guest Services Agent is unable to meet these requirements, he/she will be subject to disciplinary action based on franchisee operating policies, up to and including termination of employment.
$14 - $18 an hourExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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Guest Service Agents must have the ability to multi-task, be detail-oriented, and be able to problem solve in order to effectively deal with internal and external customers. Guest Service Agents are responsible for greeting and registering the guest, providing outstanding guest service during their stay, and settling the guest's account upon completion of their stay.
Part-timeExpandApply NowActive JobUpdated 6 days ago - UpvoteDownvoteShare Job
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The Guest Services Agent (GSA) is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the front desk and is support for the Operations Manager.
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A Guest Services Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability.
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Job Description The Guest Service Agent provides assistance and services for guests, as well as the hotel, in order to ensure pleasurable accommodations. Notify the Front Desk and Guest Services of VIP arrivals whenever possibleEngage in conversation with as many guests as possiblePerform as “backup buddy” in the absence of a loyalty ambassador.
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As a Guest Services Associate, your friendly welcome, excellent service, and contagious smile will play a vital part in making guests' vacations memorable from registration to checkout. One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment.
ExpandApply NowActive JobUpdated 6 days ago
Title: guest services agent
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