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As part of this, the Customer Support Manager will need to have a sound understanding of brokerage operations and requirements. The Customer Support Manager will report directly to the COO and play a key role in customer retention and business expansion.
$125,000 a yearFull-timeExpandApply NowActive JobUpdated 14 days ago - UpvoteDownvoteShare Job
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The Opportunity To achieve our ambitious goals, we’re looking for an Analyst to support our Customer Success business as part of our Revenue Operations team. Within Your First 30 Days, You Will Meet with Customer Success leaders, cross-functional partners, and members of your Revenue Operations team to understand their priorities and how you can support them.
$189,000 a yearFull-timeExpandApply NowActive JobUpdated Today - UpvoteDownvoteShare Job
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LumApps is seeking an Enterprise Customer Success Manager to join our Austin team! 3+ Years of Enterprise Customer Success Manager experience. The Customer Success Team is here to land and expand the usage of LumApps in our customer organization.
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Support B. Braun sales in achieving division sales targets by providing sales leads and conducting product evaluations. Senior Renal Product Sales Specialist. Provide clinical leadership, education and support to customers on B. Braun products.
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The Customer Success Specialist is responsible for supporting MetroPlus Health members and other key stakeholders across the customer’s journey. The Specialist will provide excellent customer experience, ultimately resulting in member retention through both inbound and outbound outreach.
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As a Customer Support Specialist, you are part of the Customer Success team reporting to the Senior Customer Support Manager. Customer Support Specialists will learn deep system and product knowledge at Capella through hands-on problem solving.
Full-timeExpandApply NowActive JobUpdated 9 days ago - UpvoteDownvoteShare Job
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Our Customer Success Managers work closely with institutional clients and partners providing white glove service in discovering their business needs ensuring they are optimizing our suite of BitGo products.
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Reporting to the VP Customer Success North America, the Senior CSM is responsible for building strong relationships, driving adoption & value realization, and ensuring retention and growth across a portfolio of IntelligenceBank customers.
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Certification - The PSS must be a Certified Peer Recovery Specialist OR may satisfactorily complete an approved Certified Peer Specialist and/or complete Family Support Training offered in the state within 30-days of the start date.
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Work alongside Customer Success Managers to proactively drive product adoption and education in the onboarding and re-engagement process. We are seeking Customer Success Associates (CSA) to drive education and create amazing content to grow and maintain relationships with our clients.
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NeueHouse is open to a variety of educational, professional, and training backgrounds in support of the IT Support Specialist role. IT Support Specialist ensures NeueHouse has the best tools and equipment needed to support the productivity of members, guests, and team.
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Provides critical administrative, operational and customer service support to our Coldwell Banker Real Estate branch offices, leaders and agents. The RSS team will work together, spending time each week across a group of offices, providing support in a variety of ways including, but not limited to, processing agent transactions, acting as a liaison with our different departments and business partners, general office administration and customer service.
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Provide global support for any SMP location as required, with an emphasis on high-priority user needs. Understand SMP’s business applications and refer support requests to appropriate resources as needed.
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Peer Specialist performs a variety of supportive tasks that include assisting Veterans in articulating their goals for recovery, learning, and practicing new skills, helping them monitor their progress, assisting them in their treatment, modeling effective coping techniques and self-help strategies based on the peer specialist’s own recovery experience, and supporting them in advocating for themselves to obtain effective services.
$19 an hourFull-timeExpandApply NowActive JobUpdated 3 days ago - UpvoteDownvoteShare Job
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3+ years of dedicated experience as a Customer Success Manager or Account Manager (owning, retaining, and growing a book of business) You will be joining our Customer Success Team as a Customer Success Manager.
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Title: customer success product support specialist
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Virtual Reality Job Interviews
With the advent of desktop computers, the arduous task of scouring through weekly job classifieds became a thing of the past. The mid-1990s brought about a new era where job seekers could easily search and apply for jobs online. The introduction of AOL's Instant Messaging feature provided an even faster means for employers and candidates to communicate and schedule interviews. As smartphones became more pervasive in the early 2000s, hiring managers increasingly used phone calls for screening and interviewing candidates. Despite this trend, over 80% of interviews still took place in person.
A Potential TikTok Ban?!
As you may already know, there has been a lot of talk lately about the possibility of a TikTok ban. While this has not yet come to fruition, it's important to consider the implications this could have for businesses and recruiters who rely on TikTok as a platform to market their brand, recruit new talent, and connect with their audience.
The Effects of Workplace Racism and Sexism
One day it's a covert statement to a mother returning to work after maternity leave. Another day it's a lingering gaze at an employee enjoying a culturally rich meal. These microaggressions (or sometimes macroaggressions) can take an employee from a confident, high-performer to one that feels insecure being themselves at work. Your employees engage with people with different ideas and feel most comfortable and valued when they can work without losing their cultural, racial, and gender identity. While most employers know this, why have workplace racism and sexism often been neglected?
When Rage Applying Strikes: How to Identify Unserious Candidates
As the job market remains highly competitive, we have seen a surge in "rage applying." This is when candidates apply to multiple jobs, often without considering whether they are truly interested in the role. Rage applying goes hand-in-hand with quiet quitting. Often, employees want to entertain the thoughts and feelings of leaving their job, but they aren't necessarily serious about leaving yet. Meanwhile, other employees engaging in this trend are actually trying to find a better role. As a recruiter, it can be hard to identify who are the real applicants in a sea full of quiet quitters, but understanding rage applying and identifying red flags will certainly help.
How to Increase Job Ad Exposure
In today's competitive job market, writing quality job ads is critical for attracting top talent to your organization. While networking and candidate referrals are prime real estate for finding qualified candidates, nothing beats the tried-and-true method of writing an extraordinary job ad. But while writing a great job ad is the first step, what's more important is increasing visibility. You could have the most detailed, well-written ad on the internet, but if no one sees it, then you are wasting time (and potentially money!). Employers often believe that job boards are the root of the problem, but you can learn how to increase job ad exposure by tweaking a few steps of your recruitment process.
How to Navigate Hiring Out of State
The job market has shifted significantly in recent years. The accelerated adoption of technology has not only pushed many companies into remote working arrangements but also increased the availability of supporting tools and technologies (i.e., video conferencing and collaboration software).