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The Branch Manager II is responsible for directing the operations of a medium sized remote bank facility, ensuring the branch meets organizational, financial, operational, service, and growth plans.
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Sun East Federal Credit Union of Aston, PA is seeking a Branch Manager to join our team. Resolves any problems that may arise at the Branch regarding all daily branch operations.
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Represents the branch as appropriate in its relationships with customers and business, community, and civic organizations, as well as suppliers, other financial institutions, and other similar groups.
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Responsible for successful implementation of promotional campaigns and product initiatives at the branch level. Monitors all branch activities to ensure they are in compliance with established bank policies, procedures, and government regulations.
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POSITION TITLE: Branch Manager II. The Branch Manager develops, expands, and maintains business relationships with customers while providing oversight and accountability for branch associates, ensuring financial performance, customer satisfaction, and adherence to branch policies and procedures.
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Knowledge: Must be proficient in teller and branch operations as well as consumer lending. Ultimately responsible for all branch actions, compliance, safety, sales, service, and operational excellence.
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The primary purpose of the Manager, Branch is to coordinate and direct the day-to-day store operations to meet or exceed sales and margin targets by promoting sales and good customer service; maintain adequate inventory levels and monitors purchases to control expenses.
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The Branch Manager II is responsible for the daily oversight of the branch including leadership and development of the Oscoda team members, as well as all branch operations, lending, product sales and member service in accordance with the Credit Union’s mission and long-term strategic initiatives.
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Manage the sales counter and branch operations and the teams to ensure top quality service to our customers. Aim to get the very best of the staff of the branch through coaching, training and development, and mentoring.
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Conduct interviewing and hiring of branch team in conjunction with the Assistant Branch Manager and the Regional Manager. Daily leadership in team and personal/professional development through scheduled coaching, training, and performance evaluations to achieve an exceptional customer experience and exceed branch goals and team engagement; will also recommend appropriate personnel actions (if no Assistant Branch Manager at the assigned location.
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Oversees day-to-day operations for the branch and is the onsite manager of the location. Employees also have the opportunity to participate in the Bank incentive programs based on charter/branch guidelines.
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Job Title: BRANCH MANAGER II. Responsible for sales management for the branch to accomplish sales results and customer satisfaction. Ability to maintain regular and reliable attendance, and the ability to work flexible hours, including weekends (if branch is open on weekends.
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Non-branch non-management roles may be eligible for on-the-spot bonuses for extraordinary performance. Exempt non-branch management roles may be eligible for an annual managerial bonus.
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Ensures compliance of branch with bank policies and guidelines. Supervises daily activities of retail branch personnel. Responsible for supervising employees to meet branch goals.
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Skill in operating computer terminals and printers, back counter capture machine, coin machine and copier. May perform personal banking duties including: advising customers of all bank services, opening new accounts, teller functions, may accept loan applications and makes recommendations for approval.
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Title: branch manager ii
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