Texas Workforce Commission

You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas.. Will assist customers at a great state agency with a noble public service mission.. The Workforce Development Specialist II (Service Coordinator) performs routine (journey-level) employment work.. Work involves conducting interviews to assess client needs, disseminating information, and facilitating access to workforce development programs, and providing employment counseling services.. -Two years and six months of full-time qualifying experience in gathering information, interviewing or counseling; the instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; or in workforce development issues and programs and customer service.

workforce development specialist

WHO WE ARE: Texas Workforce Commission connects people with careers across the state. While we are based out of Workforce Solutions Northshore: 14355 Wallisville Rd, Houston, TX. We're a Family Friendly Certified Workplace with great work-life balance, competitive salaries, extensive opportunities for training and development, and fantastic benefits. You must be a Texas resident to work for the Texas Workforce Commission or willing to relocate to Texas. WHO YOU ARE: A self-starter, motivated, collaborative problem solver who understands the value of providing excellent services while serving the public. Will assist customers at a great state agency with a noble public service mission. WHAT YOU WILL DO: The Workforce Development Specialist II (Service Coordinator) performs routine (journey-level) employment work. Work involves conducting interviews to assess client needs, disseminating information, and facilitating access to workforce development programs, and providing employment counseling services. Works under moderate supervision with limited latitude for the use of initiative and independent judgment. YOU WILL BE TRUSTED TO: -Accept, record, process and performs data entry for program services. -Interview customers to record work history, skills and abilities. -Explain services, provides information, counsels and answers questions to facilitate delivery of services. -Take detailed job orders reflecting employer's requirements and essential job functions. -Match customer's qualifications to available job openings ensuring quality of referral. -Maintain orders and customer files in current status utilizing the Work In Texas and TWIST systems for timely actions. -Work as a team member with other staff within the center to meet the goals of the office and provide quality service to all resident customers and employers. -May perform employment counseling of applicants who present unusual placement and job adjustment problems. -May deliver group and individual workshops, training, and orientation sessions and explain services administered, including eligibility requirements and responsibilities. -Perform other duties as assigned. YOU QUALIFY WITH: -Two years and six months of full-time qualifying experience in gathering information, interviewing or counseling; the instruction, demonstration, and interpretation of policies in a public or private enterprise; direct social work; eligibility determination; or in workforce development issues and programs and customer service. -Fifteen semester hours of accredited college work may be substituted for each six months of experience. YOU ARE A GREAT FIT WITH: -Someone that is computer-literate and has sufficient skills to help customers use electronic resources. -Interviewing, counseling, and job placement experience. -Good written and verbal communication skills. -Bilingual English/Spanish. YOU GAIN: - A Family Friendly Certified Workplace. - Competitive starting salary: $3,250.00 - $3,700.00/month - Defined Retirement Benefit Plan - Optional 401(k) and 457 accounts - Medical Insurance - Paid time off, including time for vacation, sick, and family care leave - Additional benefits for active employees can be found at https://www.ers.texas.gov/Active-Employees/Health-Benefits. Writing sample may be requested at interview. Duty involved up to 10% travel within the state of Texas. VETERANS Use your military skills to qualify for this position or other jobs! Go to www.texasskillstowork.com to translate your military work experience and training courses into civilian job terms, qualifications, and skill sets. Also, you can compare this position to military occupations (MOS) at the Texas State Auditor's Office by pasting this link into your browser: http://www.hr.sao.state.tx.us/Compensation/MilitaryCrosswalk/MOSC_Employment.pdf HOW TO APPLY: -To be considered, please complete a State of Texas Application for Employment and apply online at www.workintexas.com or on Taleo. -Applicants must be legally authorized to work for ANY employer in the United States. We will not consider applicants that will need sponsorship now or in the future. -In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. -A position utilizing this classification will be designated as security sensitive according to the Texas Labor Code, Section 301.042.

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