Fetch Package

The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery.. As a leader responsible for overseeing the package fulfillment process, you will lead a team of operation associates to ensure top-tier delivery service for the residents in your city.. Fetch is a last-mile off-site package delivery platform for apartment communities.. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office.. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.

warehouse supervisor

Description Fetch is looking for a Warehouse Supervisor to join our team in bringing Fetch's services to new communities. The Fetch Operations Team is the driving force of our strategy to bring apartment residents secure and convenient package delivery. We are looking for a logistics leader with a passion for process, organizational excellence, and the ability to lead a team in providing superior customer experiences. As a leader responsible for overseeing the package fulfillment process, you will lead a team of operation associates to ensure top-tier delivery service for the residents in your city. Additional duties include coaching and mentoring the operations team and on-boarding, training, and scheduling independent contract drivers. What you'll do: Managing the full scope of the fulfillment process at the warehouse  Leading a team of Operations Associates tackling daily fulfillment  Coordinating operations staff schedule  Train, assess, and improve daily performance of Operations Associates  Managing independent contractor relations including on-boarding, training, and scheduling  Triaging and dispatching delivery drivers into efficient delivery routes  Problem solving conflicts and as they arise and tackling ad-hoc tasks  Working with the Customer Service team to answer customer inquiries via call, text or email  Working closely with the Area Warehouse Operations Managers to provide constant improvements to existing processes and the Fetch service  Organizing and maintaining package inventory using the Fetch platform  Managing maintenance of Fetch delivery vehicles  Coordinating rush deliveries and special requests to the meet the needs of Fetch residents  Providing the Fetch Experience What you'll need: The will and drive to achieve, maintain and increase high standards  3+ years of experience in a leadership position  Proficient in basic computer usage  Clear and concise with electronic and verbal communication  High-level of commitment towards prioritized decision making  Ability to thrive under pressure  Multi-tasking skills  Passionate about serving others  Comfortable in a fast-paced environment  Must be able to handle 50+ pounds  Must have a valid driver license with a clean driving record What we'll deliver on: Competitive pay rates  Medical Dental Vision insurance 401(k) AD&D/STD/LTD Paid time off We also pay weekly.   Fetch is an equal opportunity employer, all applicants will be considered without discrimination on the basis of race, religion, national origin, age, sex, marital status, disabilities, gender identity or expression, sexual orientation, veteran status or any other characteristics protected by law.   Fetch is a last-mile off-site package delivery platform for apartment communities. We solve the package problem for property managers while adding a convenient amenity for residents. Getting a package—whether it’s a meal plan, a hot pair of shoes, or a new couch is fun. We aim to keep it that way, because delivery happiness shouldn’t end with a lost package, a moldy perishable, or a box teasing you from inside a locked leasing office. So we designed a solution that removes the package burden from property managers and gives residents a delivery experience worthy of their excitement. That is, we allow property managers to focus on their core business (not package delivery), and bring every package safely to its owner’s waiting hands.

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