Upvote
Downvote
Voice & Network Engineer
Share Job
- Suggest Revision
- This individual will be responsible for troubleshooting Cisco Systems and supporting the IPC - Unigy platform.
- WFM, Omni-Channel Analytics, Customer Journeys, and Reporting.
- Qualifications: -Minimum of 4 years of deep knowledge of Interactive Voice Response (IVR) Applications and Advanced Speech Recognition engines (ASRs), and hands-on development and deployment experience including monitoring, continuous testing, test validation.
- Solid experience deploying and troubleshooting SIP gateway, CUCM, phones, and ACD Systems.
- Troubleshoot phone connectivity from phone to CUCM and all network devices and protocols.
Active Job
Updated 5 days agoSimilar Job
Relevance
Active