Upvote
Downvote
Voice Engineer (Onsite)
Share Job
- Suggest Revision
Full-time
- Resolve complex contact center routing and IVR issues through troubleshooting.
- Handle level 2 break-fix incidents, contact center deployments, application upgrades, and service transformation initiatives for Optimum, Suddenlink, and all BPO sites for Altice USA.
- Proficiency in UCCE Technical and Support Functions.
- Familiarity with CUCM (Cisco Unified Communications Manager).
- Experience with the Cisco UCCE suite of call routing components and applications.
Active Job
Updated 21 days agoSimilar Job
Relevance
Active