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Voice Engineer
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- JOB RESPONSIBILITIESTake part in the installation, management and support of advanced internal PBX systems including virtual PBX (Cisco CUCM,Asterix) and VOIP based systems.
- Responsible for adds, moves, and changes of voice communications systems (VOIP, telephony hardware, Jabber, etc) Assist the Network Engineer with data communications systems daily maintenance and troubleshooting.
- Responsible for vendor management and communications for troubleshooting, billing and service installation issues.
- Report and Monitor system performance and uptime using such tools as Solarwinds and NetBrainz.
- Maximizes network performance by montoring performance; troubleshooting network problems and outages; scheduling upgrades;Works with Network Engineer to upgrade current virtual PBX environment.
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