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Virtual Medical Assistant LEAD
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Full-time
- HonorHealth is one of Arizona’s largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area.
- The comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services and more.
- The Lead MA will work in office/on-site as needed to help coach/train the Virtual MA staff.
- Reports to Manager of Operations for administrative duties and to a licensed provider for clinical and patient care responsibilities.
- Receives, triages, and responds to inbound requests from providers, facilities, pharmacies, insurance plans, support staff, patients, and others via multiple channels including, but not limited to, inbound calls and electronic messages regarding patient care.
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