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VIP Digital Training And Development Manager
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Full-time
- Structures one-on-one and group training sessions in daily book analysis skills and sales training techniques.
- Use extensive knowledge of iCasino slots and table games, sports betting, sports, teams, players and leagues to provide support for direct reports as well as guests as needed.
- Gather competitive intelligence from the sports betting and iCasino industries to prepare for guest inquiries, and to position direct reports and the overall company for success.
- Partner with internal departments including CRM, Marketing, Business Development, Partnerships, and state leads to develop, market, and sell a competitive VIP Program.
- A minimum of one year in player development, VIP customer service within the casino gaming, sports betting or sports industry preferred.
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