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Utility Cashier Clerk
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- Performs a variety of full performance, routine and complex clerical duties as needed to expedite the billing, collection and processing of utility account transactions.
- General: Work in concert with other clerks to serve counter customers and answer phones; take and relay messages; communicate work orders to public works employees; create and maintain various utility billing and payment records and files; compose letters and other correspondence; handle and answer inquiries related to utility accounts and records.
- Operate personal computers and various software applications for word processing, email, spreadsheets, billing and payment systems.
- Assist with all other utility billing office and department functions as needed.
- Cashiering: Prepare and open cash register and drawers for the day; receive, process and receipt all mail and over-the-counter payments; open and sort incoming mail; balance cash and checks to receipt reports; assist in preparing bank deposit; reconcile payment stubs with activity reports.
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