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Toll Free Verification Operations Manager
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$92,000 - $116,000
- ResponsibilitiesIn this role, you’ll: Lead the Toll Free Verification Operations team, which is responsible for onboarding and reviewing Toll Free Verification submissions and ensuring they are compliant on Twilio’s platform with Twilio’s Acceptable Use Policy and/or Messaging Policy, as well as with current carrier and provider guidelines.
- The ability to create compelling reports using tools such as Looker, Tableau, or a similar business intelligence tool.
- You can apply the principles of operational excellence to optimize Twilio’s operational processes while improving quality, customer satisfaction, and productivity.
- If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
- Drive toward continuous improvement of compliant traffic through fulfilling carrier requirements and analyzing data.
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