TikTok

We are looking for passionate and talented people to join our E-commerce Operations team in the US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users.. - Work closely with the product team to execute throughout the seller's education efficiency product development process like AI chatbot/ quiz tools/ UI updates by gathering and defining requirements, writing MRD, creating wireframes and workflows, running user studies, conducting AB tests, and coordinating marketing and other launch plans.. - Based on seller education goal, working with data scientists to design and build the dynamic monitoring mechanism as well as visualization.. Qualifications: - Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus- Bachelor's Degree or above- Quick learner, proactive and resilient.. - Previous experience with e-commerce beneficial to a quick ramp up to the ecosystem

education manager

Team Introduction : We are looking for talented individuals to join our team in 2024. As a graduate, you will get unparalleled opportunities for you to kickstart your career, pursue bold ideas and explore limitless growth opportunities. Co-create a future driven by your inspiration with TikTok. The e-commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth can not be underestimated. With more than 1 billion loyal users globally, we believe TikTok is an ideal platform to deliver a brand new and better e-commerce experience to our users. We are looking for passionate and talented people to join our E-commerce Operations team in the US, to build an e-commerce ecosystem that is innovative, secure and intuitive for our users. We aim to deliver high quality products together with a unique customer experience via TikTok. Successful candidates must be able to commit to one of the following start dates below:1. January 15, 20242. February 5, 20243. March 4, 20244. May 20, 20245. June 10, 20246. July 15, 20247. August 12, 2024We will prioritize candidates who are able to commit to these start dates. Please state your availability and graduation date clearly in your resume. Applications will be reviewed on a rolling basis. We encourage you to apply as early as possible. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities:- Oversee the TikTok Shop Academy, a platform designed to educate sellers on how to optimize their presence and sales with TikTok Shop US. - Conceptualize, create and execute seller educational content, tutorials, and resources with essential TikTok Shop business and operation knowledge to ensure sellers have access to the latest and most relevant information. Continuously improve the Academy's curriculum based on user feedback and data analysis.- Work closely with the product team to execute throughout the seller's education efficiency product development process like AI chatbot/ quiz tools/ UI updates by gathering and defining requirements, writing MRD, creating wireframes and workflows, running user studies, conducting AB tests, and coordinating marketing and other launch plans. - Based on seller education goal, working with data scientists to design and build the dynamic monitoring mechanism as well as visualization. And do quantity and quality data driven reviews.- Conduct research to identify emerging techniques and market gaps, and propose innovative solutions to drive seller performance and satisfaction.- Project management and partner with education content creation, third party education vendor, product team and data scientists to build effective learning experience for sellers.  Qualifications: - Interest in e-commerce business; Internship experience in e-commerce or having a solid understanding of the industry landscape is a plus- Bachelor's Degree or above- Quick learner, proactive and resilient. Ability to thrive in ambiguity and adjust fast to change.- Structured and original thinking, good data sense, analytical skills and judgment capability.- Excellent communication and cross-team collaboration, skilled at moving things forward.- Passion for business and aim for higher goals.- Previous experience with e-commerce beneficial to a quick ramp up to the ecosystem

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