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Telecommunications Specialist GS / 12
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$75,764 - $118,050 a year
Full-time
- You will serve as a Telecommunications Specialist for the Small Business Administration (SBA), Office of Capital Access (OCA), Disaster Systems Support Division (DSSD) in Buffalo, NY. This position provides configuration, management and support for a cloud-based Voice over IP telecommunication system supporting the SBA Disaster Enterprise Programs.
- Prepares or reviews Genesys Cloud services, and facility specifications.
- Monitors and resolves technical problems in the preparation of systems and/or facilities, the procurement and installation of Genesys Cloud Services and develops and conducts operational acceptance tests.
- If required to travel to a disaster site, you may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facility.
- electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.
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