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Technical Support Specialist
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- We are actively seeking a Technical Support Specialist to provide comprehensive IT support across both Tier 1 and Tier 2 levels within our Information Technology department.
- A blend of technical skill, customer service acumen, and commitment to healthcare support is essential.
- Experience with Fortinet, DialPad, Rightfax, Intune, and iPads & Mobile Device Management is considered a significant advantage.
- At least 5 years of experience in IT support, including Tier 1 and Tier 2 roles.
- Proficiency in Helpdesk Ticketing Systems, Microsoft 365 Suite, Office 365, Azure, and Active Directory management.
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