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Technical Support Analyst
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- Dillard's is seeking a Technical Support Analyst to work at the Data Center located in downtown Little Rock, Arkansas.
- The Technical Support Analyst works as part of the IT Operations and Technical Support team.
- The IT Operations side is responsible for data center operations and batch processing.
- The IT Technical Support side is the primary point of contact for all Dillard's associates who are having problems with Dillard's IT resources.
- Provide technical software, hardware, and network problem resolution to all IT resource users by performing question/problem diagnosis and guiding users through step-by-step solutions
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