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Technical Success Engineer, Public Sector
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- The world's leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable.
- Technical Success Engineers also assists customers in their adoption journey by offering product support, advisory services, and handling critical issues.
- Advocate internally for customers to facilitate the resolution of issues through coordination of Splunk's internal organizations (technical support, services, sales, product development/management, and executive leadership)
- Deliver customer onboarding mentorship, enablement planning, administration, and management workshops.
- 5+ years' experience in technical support, professional services, systems administration/engineering or related experience
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