TEAM Concepts Corp

Technical Manager with Certification.. Extensive knowledge and understanding of manufactured products including refrigeration, cooking, and dishwashing equipment.. Provide feedback to service managers and factories regarding product failures and suggestions for modifications and improvements in performance, reliability, and serviceability of products.. Keep active communication with our factories as well as with authorized technicians and distributors regarding updates and modifications on the products.. Technical Manager: Commercial Foodservice Equipment - Appliances

technical manager

Job Description Job Description Technical Manager with Certification.
We are manufacturers of Laundry and Foodservice commercial products.
• Extensive knowledge and understanding of manufactured products including refrigeration, cooking, and dishwashing equipment.
• Provide customer service, technical support and troubleshooting over the phone and emails to assist technicians and distributors with questions and issues with our products.
• Traveling for visiting and training distributors and technicians as well as for technical issues in major installations.
• Fixing and testing products and defective returned parts in our facility.
• Provide feedback to service managers and factories regarding product failures and suggestions for modifications and improvements in performance, reliability, and serviceability of products.
• Keep active communication with our factories as well as with authorized technicians and distributors regarding updates and modifications on the products.
• Update and improve service documentation and manuals for training and better technical support purposes.
• Provide internal technical training to the department.
• Create, update and/or improve service documentation and manuals for training and better technical support purposes.
• Update / Manage service indicators and reports, including failure rates of the products. Technical Manager: Commercial Foodservice Equipment - Appliances
• Previous experience in a technical service position (ideal backgrounds include commercial or domestic appliances and commercial foodservice or laundry). 3 years+
• Above average customer service and communication skills for troubleshooting, technical support, and training.
• Ability to troubleshoot and identify issues as well as develop solutions for all manufactured products.
• Bilingual (English and Spanish)
• Ability to travel if needed. Technical Manager: Commercial Foodservice Equipment - Appliances
• Competitive salary (Negotiable and based on experience and skills)
• Quarterly Bonus Program
• Medical/Dental and Vision Insurance
• Life insurance and LTD
• 401K plan
• Paid Holidays, paid vacation, and sick days
• Advancement opportunities: We promote from within. Company Description TEAM Concepts is a leader in the Staffing industry with 28 years of outstanding performance and integrity within our community. We are a female owned and operated company working to keep the business in the community. We offer a team atmosphere with ongoing training and support from your individual recruiter. Top 25 Staffing Agencies in Florida. Company Description TEAM Concepts is a leader in the Staffing industry with 28 years of outstanding performance and integrity within our community. We are a female owned and operated company working to keep the business in the community. We offer a team atmosphere with ongoing training and support from your individual recruiter. Top 25 Staffing Agencies in Florida.
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