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Technical Customer Success Manager
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- As a Customer Success Manager, you will help craft and execute strategies to drive our customers’ adoption and use of services, including Consulting, Solutions and Managed Services.
- As a Customer Success Manager, you will collaborate closely with internal teams like Support Delivery, Engineering, and Product Management depending on the customers' environments and needs and facilitate cooperation with their other vendors, and advocate on their behalf.
- Work on debugging and resolving technical issues specific within various cloud environments like Amazon Web Services, Google Cloud Platform, Microsoft Azure, Docker, and Kubernetes
- Previous experience with Red Hat technologies like Red Hat Enterprise Linux (RHEL), Red Hat OpenShift Container Platform, Red Hat OpenStack Platform, Red Hat Ansible Automation Platform, etc., as well as Red Hat subscriptions
- Extensive experience in a customer facing role with as a Customer Success Engineer or Technical Account Engineer with a background as DevOps Engineer, SRE, Cloud Infrastructure Architect or Solutions Architect
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