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Tech Support Specialist - Days
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- Westmark Enterprises is looking for a Tech Support Specialist who will provide information technology related first line software and product support to all internal users and external customers.
- This role will be responsible for logging, advanced troubleshooting, replying to and or escalating all technical support requests.
- No remote work available.
- Westmark Enterprises is a support organization headquartered in Dubuque, Iowa that provides support functions such as information technology, human resources, inventory control, telecommunications, finance, and accounting for numerous affiliated companies, including Kendall Hunt Publishing, Westmark Development, Great River Learning, RCL Benziger, and Paradigm Education Solutions.
- Perform first level IT support-related activities on issues regarding the use of company product software for external customers
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