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Tech Support Specialist
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- Tech Support Specialists resolve customer issues through remote connections, instructional phone calls, and/or email.
- Tech Support Specialists will quickly adapt to learning any new software and/or devices introduced through Guardian Alarm Company.
- Support customers with phone apps for alarm systems, doorbells, CCTV, and IP cameras
- Aid field technicians with the programming of alarm systems and set up customer data
- Team with installers to set up remote apps for access, alarm, and surveillance systems
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