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TAC Endpoint Management Supervisor
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Full-time
- The Technical Assistance Center (TAC) team provides technical support to the company’s end users over the phone, in person, or remotely via remote access software.
- Responsibilities for the Endpoint Management Supervisor include ensuring that service levels are achieved, and outfitter expectations are met and exceeded.
- Develop and mature omni channel ticket escalation processes.
- Minimum Degree Required: BS Degree in Computer Science or Related Field
- Certificate(s) or License(s): CompTIA and ITIL certifications are required.
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