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Systems Engineer I
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Full-time
- We offer a business process outsourcing solution that helps insurers optimize administrative workload, bolster their industry expertise, leverage emerging technologies, and streamline operations.
- Systems Engineer I in the IT support field is responsible for assisting in the managing, maintaining, and repairing computer systems.
- Systems Engineer I assists in interfacing with internal and external users by assessing problems identified in the ticketing system and determining the root problem of identified issues.
- This position must have knowledge of how to use service desk tools to update tickets with detailed information.
- Experience with general security systems, i.e. Active Directory, Intrusion Prevention and Detection Systems (IPS/IDS), Encryption Systems, Security Logging, Network Share Permission, Web Security, and Windows and Linux OS Security, is as plus.
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