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Switchboard Operator
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Full-time
- This position answers all incoming calls for three medical centers on a multi-trunk switchboard, doctors exchange, and wall phones.
- Also answers the after hour calls for Home Care and MPG offices in Farwell, Clare, Mt. Pleasant, Harrison and Gladwin.
- Monitors alarm systems, pages appropriate codes, and personnel as requested.
- Other duties as assigned, including cross training of the Security Dispatch position, including: Receive telephone, verbal and written service requests and record information; communicate by dispatching, verbal, and/or writing information to appropriate staff.
- Input data via TMS system for maintenance database, assist by providing maintenance reports as required; record all security activities on security dispatch software.
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