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Support Specialist - Bilingual Mandarin
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Full-time
- HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
- The all-in-one system integrates digital ordering, delivery, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators of all sizes more insight into their customers, more control over their operations, and more power to profitably grow their business.
- We are seeking friendly and motivated Customer Support Specialists to serve our customers and restaurant owners by providing assistance regarding account management or order inquiries.
- Take inbound calls from either the customer or the restaurant
- Manage incoming tickets generated from email or text via CRM (customer relationship management portal)
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