Upvote
Downvote
Submission Officer
Share Job
- Suggest Revision
- VFS Global, the world’s largest outsourcing and technology s ervices specialist for governments and diplomatic missions worldwide, is currently hiring Enrollment Officer’s in our Application Center in Atlanta.
- The office will specialize in offering services to visa applicants, as well as accepting their visa applications and collecting their biometric enrollment data on behalf of partnering government.
- Customer Service and Enrollment Officer ROLE AND RESPONSIBILITIES Working directly with high-end, high-value customers to assist with completion of visa applications, processing of documents, and certification of documents Capture of biometrics (fingerprints and facial) on behalf of partnering government Assisting with time-bound visa applicants Processing applications and data entry in the customized VFS software, including digitalization of documents.
- Dispatch of some applications Scanning and uploading of documentation Trouble shooting IT issues with the help of the remote IT Service Desk, as needed Tracking of passports Handling customer queries in person, by email and on the telephone Fee collection and cash handling The above list is not exhaustive, and other duties may be required from time to time in line with business requirements.
- Reports directly to Manager - Operations Key skills include customer service for high-end clients, high-speed and high-quality data entry, and IT familiarity with software programs, as well as interest in international travel processes, efficiency and attention to detail, and an interest in growing internally within a large international organization.
Active Job
Updated TodaySimilar Job
Relevance
Active