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Student Success Specialist
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Full-time
- SCI-Office of the Dean-Pennsylvania-Pittsburgh-(The successful candidate for this position provides academic advising and success support for students enrolled in the online Master of Data Science program at the University of Pittsburgh.
- Engagements and interactions included but are not limited to academic advising, proactive outreach pertaining to student success, monitoring of academic progress, support with policies and procedures, review and support of interactions starting with completion of orientation all the way through review and preparation for graduation, and assistance with student engagement within the online course ecosystem in Coursera.
- The candidate will serve the entire population of students enrolled in the MDS, but the number of student success specialists on staff will be scalable to support the size of the population of active enrolled students.
- Manages daily office operations and operations for select services.
- Monitor course progress and send proactive outreach for students tagged at-risk.
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