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Store Support Specialist
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- The TSC Store Support Specialist acts as a liaison between the TSC and internal clients, including the Order & Parts Processing, Estimators, Outbound and Client Relations and must be able to professionally and knowledgeably resolve all client issues in a timely manner.
- The Store Support Specialist manages the workflow for rush and other critical orders, provides technical information and serves as the primary contact for internal clients.
- The Store Support Specialist must have excellent self-management skills and be able to prioritize and multi-task, while interacting with internal clients.
- Proactively inform management of any service related issues that may result in client escalations.
- Act as the liaison between WW stores and all departments within the TSC. This includes managing rush requests, providing repair and alteration estimates and acting as a subject matter expert on technical and systematic processes.
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