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Store Supervisor
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- Conducts training classes in accordance with the block schedule by executing activities as designed; completing additional activities as indicated (for example, monitoring Virtual Reality training utilization, overnight teaching, end of day activities) across multiple Academy locations, including virtually; Staying informed on changes in store processes by working with associates and leaders within their home store.
- Delivers training to facility -level associates through Regional-level leadership by leveraging different modalities (for example, in-person training, Academy Connect, VR, future technology); implementing and supporting training for specialty and change initiatives.
- Engages in content teach-backs and co-facilitation of content with peer Academy Coaches and Academy leaders with a focus on giving and receiving feedback using the Academy model (Situation Behavior Impact).
- Participates in content development and reviews to provide feedback and suggestions to the Learning Services team; Conducting assessment reviews in partnership with the Learning Services team to validate accuracy of content.
- Supports the adoption of structure and change initiatives through engaging with associates within home and assigned facilities; educating associates on change initiatives through classroom training and virtual classroom facilitation.
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