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Sr. Technical Support Specialist
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$136,000 a year
Full-time
- The Senior Technical Support Specialist is a subject matter expert in the support of end user hardware, software, peripherals, copiers, scanners, video conferencing, desk phones, including, but not limited to mobile devices.
- The Senior Technical Support Specialist has proven experience coaching, developing, and mentoring Technical Support Specialists, which helps the Service Delivery Manager build a cohesive team.
- Follows company policy with regard to internal controls as well as complies with SPX policies to ensure that the employee and the company act legally and with the highest standards of ethics and integrity.
- This position will work to support the SPX IT Security Policies.
- Strong subject matter expertise with current windows-based desktop, hardware, software, networking and peripherals including, but not limited to, Microsoft products, desktops, laptops, VPN, printers, fax machines, video conferencing, telecommunications devices including mobile devices, local area & wireless networks, etc.
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