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Sr. Software Engineer
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- Perform workflow design, configuration, development and data loads for ServiceNow platform, (ServiceNow) applications.
- Responsible for programming workflow, enhancements and integrations with ServiceNow platform applications.
- Create and maintain design specifications, architectural diagrams, and process diagrams supporting and communicating changes to ServiceNow platform applications.
- Perform upgrades and customizations of ServiceNow platform applications based on guidance from project manager, architects, ITIL practice leads and customers.
- Develop training materials and provide end user or IT technician training on using the ServiceNow functionality.
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