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Sr. Product Manager
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- Client Services provides a world-class service experience to Visa's clients that begins with pre-sales and continues through onboarding, implementation of new products and services, issue resolution and service optimization.
- The Senior Product Manager role requires market problem and client experience assessment, product requirements definition, and working with development teams to help deliver product enhancements.
- Work with UX + CX team to ensure requirements translate to mockups and meet interaction and design requirements for clients
- Collaborate with cross-functional development team (Client Services, Product, Technology, UX Design) to define key milestones such as development, testing, integration, design, client support, and product delivery.
- Manage post-release feature management measurement of adoption, performance, and the need for reiterations for release in collaboration with product marketing and client success team
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