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Sr. Manager, Customer Experience Strategy, Insights & Programs, Amazon AIR
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$121,100 - $225,200 a year
Full-time
- We are looking for a highly skilled and motivated Sr. Manager, CX Strategy, Insight and Program to help drive this vision via using data-driven insights.
- Experience working with major airline / transportation / supply chain companies in a strategic leadership role as a change agent working on communication planning will help this individual work more effectively.
- Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
- As a Senior Manager leading an CX Strategy, Insight and Program team, this role is responsible for establishing a strategic AIR customer experience vision, leveraging program controllership mechanisms to drive accountability and mitigate risk, and force multiplying through talent management practices and corresponding guiding principles.
- The first and primary responsibility of the Sr Mgr is establishing and maintaining cross-organizational alignment on a unified AIR customer experience vision.
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