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Sr. Complex Billing Analyst
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- Aligned with Shell's ambition to be a significant global power business and to become net zero by 2050, our cleaner, affordable, and simple solutions help companies manage their energy spend and plan their sustainability roadmap - a fresh approach for environmentally conscious businesses that are looking to boost their sustainability credentials.
- The Senior Complex Billing Analyst is responsible for all operational aspects of our large complex customers, including but not limited to, billing, monitoring, and communication with large and complex customers.
- The Senior Complex Billing Analyst is also responsible for training, testing, troubleshooting, and reporting.
- Serves as a liaison to Sales and Settlements groups to ensure proper alignment, expectations, and calculations of complex billing contracts.
- Knowledge of CAISO, ERCOT, PJM, MISO, NYISO, NEISO, PUC and/or TDSP/TDU standards
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