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Spa Director
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- As a member of our hospitality team, the primary responsibility of a Spa Director is to oversee and manage the overall operation of the hotel’s spa.
- Implement a preventative maintenance program to ensure all spa equipment is regularly serviced and in optimal working condition, reducing downtime and ensuring a seamless guest experience.
- Design and implement incentive programs to motivate spa associates to upsell services and retail products, effectively tracking and distributing commissions or service charges.
- Foster collaboration and information sharing among Spa Directors to exchange service and product ideas, driving continuous improvement across all spa locations.
- Monitor and track spa sales performance, analyzing trends, and implementing strategies to achieve or exceed sales goals.
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