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Software Development Director (OCI)
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- At Oracle Cloud Infrastructure (OCI), we build the future of the cloud for Enterprises as a diverse team of fellow creators and inventors.
- Values are OCI’s foundation and how we deliver excellence.
- Technical Operations and Support (TOS) Platform Engineering org is an exciting new group focused on the intersection of customer experience and support operations, and are leading the modernization and standardization of how OCI provides support to its customer.
- To support the vision, we are establishing the foundation using AI/ML to automate self-help-self-resolve, building a new unified support platform that manages end-to-end lifecycle of support request, and designing automation products that learns, evaluates, and provides path to resolution to service team engineers.
- You should be comfortable with understanding business domain requirements and converting those requirements into engineering requirements, architecting broad systems interactions, while being very hands-on, with the ability to dive deep into any part of the stack and higher-level system interactions.
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