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Social Service Supervisor
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- The Social Service Supervisor is responsible for ensuring Case Managers and Housing Coordinators working in shelters to provide quality services to single adults and families in accordance with all the Department of Homeless Services (DHS), the NYS Office of Temporary Disability Assistance (OTDA).
- Provide comprehensive case management including individual and group counseling services and other appropriate support services to clients in the absence of the Case Managers.
- Manage the shelters multidisciplinary team and provide crisis intervention, oversee day-to-day case management services and ensure weekly case conferences.
- Ensure all Case Managers conduct an initial needs assessment with new clients within 48 hours of arrival at the shelter and begin to develop an Individualized Living Plan (ILP).
- Work with community service providers to ensure clients receive essential services including mandated substance abuse treatment and mental health services.
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