A T Controls, Inc

The Production Manager is responsible for the safe, timely, effective, and profitable execution of the planning, quoting, and fulfillment of both shop and on-site service work at a customer-owned facility.. The individual must coordinate activities and schedule resources with the inside and outside sales team, Operations Supervisor, and technician team.. Assist, or when required lead, the quotation/bidding of both shop and on-site service work. Schedule resources by coordination with the inside and outside sales team, Operations Supervisor, and technician teams. Preferred: Industrial valve/actuator OEM factory authorized training certificates

production manager

Shop Management - Shop Production Manager    Cincinnati, OH, USA  Req #157
Thursday, March 21, 2024
Job Summary:
The Production Manager is responsible for the safe, timely, effective, and profitable execution of the planning, quoting, and fulfillment of both shop and on-site service work at a customer-owned facility. The individual must coordinate activities and schedule resources with the inside and outside sales team, Operations Supervisor, and technician team. Additionally, the Production Manager is expected to be an expert in all the repair services the company provides and must be able to communicate with customers daily.
Primary Duties & Responsibilities:
Analyze and interpret information received through customer surveys for use in continuous improvement in the department
Responsible for overseeing the corresponding service offerings at all branches dealing with identified and agreed targeted corporate accounts
Ensure/oversee safe planning and accomplishment of both shop and on-site service work
Manage time and material resources in order to execute both shop and on-site service profitably and in accordance with the contracted scope of work
Assist, or when required lead, the quotation/bidding of both shop and on-site service work
Schedule resources by coordination with the inside and outside sales team, Operations Supervisor, and technician teams
Serve as a technical resource for all the repair services the company provides and extremely knowledgeable of applicable industry codes and standards
Drive continuous process and quality improvement in execution of Service work
Communicate with customers daily for resource coordination, technical support, or sales calls
Assist in troubleshooting/problem solving for customer field service and shop service issues
Positional Requirements & Qualifications:
Education & Experience    10 years minimum industry experience

High school diploma or GED equivalent
Safety Council training
Current TWIC card
Preferred: Industrial valve/actuator OEM factory authorized training certificates
Preferred: Certified Individual in accordance with the National Board of Boiler & Pressure Vessels
Skills & Abilities    Highly organized
Strong problem solving skills
Work quickly and effectively under pressure without supervision
Effective time-management
Detail-oriented

Strong interpersonal, communication, technical, and presentation skills
Must be able to travel and have a clear driving record in accordance to company driving guidelines
Clear background check and drug/alcohol screening
Essential Physical Functions:
Lifting up to 25 pounds
Bending, stooping, ability to stand for extended periods of time

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