Upvote
Downvote
ServiceDesk Level II
Share Job
- Suggest Revision
Full-time
- We have an immediate need for an internal IT support ServiceDesk Level II. The SD II will report to the IT Service Desk Lead. The primary responsibility of the SD II is to handle both hierarchical and functional escalations from the SD I team.
- Two or more years of technical experienceStrong knowledge and experience with Windows, macOS, iOS & AndroidExperience supporting Google WorkspaceFamiliarity operating audio and video equipmentExperience supporting network printersExperience using Endpoint Management tools such as JAMF and IntuneNetworking services & technologies such as VPN, DNS, IP addressing, network cablingAbility to diagnose & troubleshoot technical issuesIncident Management System (ServiceNow).
- Work EnvironmentAt MX, we utilize a hybrid work model.
- Both local and remote employees can take advantage of our incredible office space with onsite perks like company-paid meals, onsite massage therapist, golf simulator, and meditation room to name a few.
- This pay range is just one component of MX's total rewards package.
Active Job
Updated 5 days agoSimilar Job
Relevance
Active