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Service Writer
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Full-time
- The Service Writer ensures quality customer service and support in person, via phone, or e-mail.
- This often includes quoting service work, selling additional services, updating the customer in a timely manner, contacting the customer when quotes and/or work is completed with final pricing.
- Technician time keeping and review on a daily basis; submittal to payroll bi-weekly.
- Prepare repair orders review for service manager; finalize shop invoicing; mailing and filing of same.
- Daily yard checks and logs and update the customer accordingly
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