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Service Specialist
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- As a Service Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple.
- When a customer needs assistance, you quickly assess their situation.
- Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices.
- At other times, you refer customers to support team members who get them up and running again.
- You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects.
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