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Service Now Customer Administrator
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- The ideal candidate will have proven implementation experience, a background in the IT Infrastructure Library (ITIL) business process, and working knowledge of IT operations.
- Past work experience with industry leading providers of help desk, IT service management, asset management, network and systems management or similar technologies a definite plus.
- The system administrators will perform fundamental administration and configuration tasks in the ServiceNow instance including, but not limited to, standard configuration, user administration, security, workflow, date management, and integrations.
- This role will manage the ServiceNow release cycle three times per year and is dedicated to working directly with ServiceNow application.
- Create, monitor, modify, and publish Service Catalog workflows with approvals.
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