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Service Manager
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- As a Managed Service Provider (MSP), we specialize in providing IT solutions and support to small and medium-sized businesses.
- Collaborate with other departments, such as Procurement and Operations, to identify opportunities for service improvement and streamline processes.
- Proven experience in a managerial role within an IT service environment, preferably in a Managed Service Provider setting.
- Proficient in using ticketing and service management systems.
- Relevant certifications such as ITIL, CompTIA A+, or Microsoft Certified Professional (MCP) are preferred.
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