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Service Designer
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- Location: NYC, NY (3 Days Hybrid) (Day 1 Onsite)
- Proposing and championing improvements to our UX processes and balancing managerial responsibilities with providing hands-on design support for projects.
- Presenting ideas to stakeholders and advocating on behalf of the user experience using both quantitative and qualitative methods.
- Develop research strategies and proposals and execute on time and on budget while conducting research, synthesize findings, and communicate insights to inspire teams, catalyze design, and fuel strategic decisions.
- Extensive knowledge of user experience research tools and techniques (e.g., generative research planning and executing, interviews, usability testing, benchmarking, card sorts, etc.)
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