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Service Advisor
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- The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed service to customers.
- The Service Advisor is the dealership's first-line customer-relations and service representative.
- Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
- Maintain Customer Success Index at or above company standards
- Oversee administration of warranty claims as well as training and supervising of service department
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