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Senior Technical Support Specialist
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Full-time
- The senior level Technical Support Specialist will support internal and external customers via phone, email, face to face, or other media communication.
- Provide guidance for internal Technical Support Specialist on a mentor level as needed.
- Develop and maintain a knowledge database that will assist customers as a self-help and self-diagnostic tool for future support.
- Generate and utilize data from systems to provide analysis and guide other Technical Support Specialist in repair efforts.
- Oshkosh Corporation is an Equal Opportunity and Affirmative Action Employer.
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