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Senior Security Officer - Public Library
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- The Security Officer will monitor inside the library building, as well as the outside perimeter of library building and library parking lot.
- Patrol multiple library branch locations, including building interior and exterior, to identify and deter illegal activities, report suspicious behavior or dangerous situations, while promoting a positive visual presence.
- Determine, using sound judgement, the best means of resolving security situations, including informing customers about library policies, reporting incidents appropriately to local law enforcement, producing accurate documentation/reporting, warning customers of rule infractions or violations, and assisting staff with escorting people out and serving suspension paperwork.
- Investigate and document potentially hazardous conditions and communicate with library facilities, executive management, Police, Fire, and other agencies as appropriate; liaise with the partner University Police Department and San Jose Police Department, as needed;
- Draft library customer suspensions requests and serve suspension paperwork; gather and present data related to incidents.
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