Collective Health

Partnering with other Insights team members to “connect the dots” between B2B and B2C insights initiatives.. An expert communicator and storyteller who can communicate findings—including tough feedback for our teams to act on—in a compelling, meaningful, and actionable way.. Excellent presentation-building skills (PowerPoint, Google Slides) and a good eye for concise data visualization; concise/clear and compelling writing skills (ie one-pagers).. Preferred Skills/Experience Experience with Looker, SQL, Tableau (or other visualization/dasboarding software).. A knowledge of Qualtrics, Userzoom, dscout, Quantum Metric, Sermo and/or IQVIA.

senior researcher

What you'll do:Plan and conduct primary and secondary customer research, in close partnership with our Customer Success, Sales/Marketing, Product and Operational teams. Primary: interviewing customers, leading focus groups, designing and fielding surveys, conducting design/concept testsSecondary: analyzing current/past digital engagement, profile, and other customer data Execute high-level, strategic research projects that combine business and site analytics with direct customer research, and relevant business context.Building and managing a company-wide insights dashboard that provides relevant Market observations and customer data—across our book of business, and broken out by customer segment—to cross-functional teams.Partnering with other Insights team members to “connect the dots” between B2B and B2C insights initiatives. To be successful in this role, you'll be: A strategic thinker who can translate data into insights that address business needs.Comfortable with ambiguity, and skilled at helping others find clarity.A skilled relationship-builder, who understands how to build and keep the trust of many cross-functional partners.An analytics whiz who can pull and analyze customer profile data, sales funnel data, survey response data, and digital engagement data, and spot what actually matters across it all.Comfortable, professional, and quick on your feet in front of clients and partners.A curious and confident self-starter who takes initiative when they see opportunities, and brings their colleagues along with them.An expert communicator and storyteller who can communicate findings—including tough feedback for our teams to act on—in a compelling, meaningful, and actionable way. Required Skills/Experience This person must have 4+ years of professional experience in B2B or B2C research, either as a primary or secondary function of their role. (For example, Sales or Commercial Enablement roles, while not research-first, may include regular research and analytics activities that would make you a great candidate for this position).Experience in analytics, business intelligence, survey design and analysis. Excellent presentation-building skills (PowerPoint, Google Slides) and a good eye for concise data visualization; concise/clear and compelling writing skills (ie one-pagers).Exceptional communication skills and ability to synthesize findings for broad, cross-functional audience leadership. Some experience in healthcare, ideally with some insurance/payer-side. Preferred Skills/Experience Experience with Looker, SQL, Tableau (or other visualization/dasboarding software).A knowledge of Qualtrics, Userzoom, dscout, Quantum Metric, Sermo and/or IQVIA . Pay Transparency Statement This job can be performed in a location where we have an office: San Francisco, CA, Lehi, UT, or Plano, TX, with the expectation of being in office at least two weekdays per week. #LI-hybrid The actual pay rate offered within the range will depend on factors including geographic location, qualifications, experience, and internal equity. In addition to the salary, you will be eligible for stock options and benefits like health insurance, 401k, and paid time off.

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