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Senior Operations Officer
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- The Senior Operations Officer (SOO) will demonstrate leadership excellence internally and externally as he/she oversees backroom bank operations.
- Provide leadership and management for backroom bank operations teams.
- Develop and maintain SME-level knowledge of bank operations systems, regulations, established practices, processes, and initiatives.
- Supervise Call Center Manager, BSA Officer, Branch Support Operations Officer Manager, and E-banking Manager.
- Collaborate with Division CEO/President, Chief Operations Officer, Senior Credit Officer, Human Resources Director, and Administrative Team on a consistent, transparent, and proactive solutions-based approach.
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