Upvote
Downvote
Senior Network Escalation Engineer
Share Job
- Suggest Revision
$110,000 - $125,000 a year
Full-time
- ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe.
- The Senior Network Escalation Engineer will be part of the Managed Services team that provides x monitoring, operations, and support services.
- What you will do: Troubleshoot/resolve complex issues and handle service requests for clients related to Cisco routing and switching infrastructure, Cisco Meraki and legacy wireless infrastructure, Palo Alto technologies, Cisco, and Fortinet firewalls.
- Assess incoming cases in ServiceNow from clients to determine their urgency, priority, and handle them appropriately.
- Evaluate customer’s network and perform Network and Vulnerability assessment and remediation.
Active Job
Updated TodaySimilar Job
Relevance
Active